Services

   Puzzleworks Group has extensive experience in the evaluation and improvement of all aspects of healthcare including patient flow, patient satisfaction, provider satisfaction, outcomes, reimbursement, electronic medical records and telemedicine services. We have worked with many different systems including pre-hospital providers, physician groups and hospital systems, ranging from single provider groups to large multi-site, multi-state organizations. We specialize in the assessment, development and implementation of new processes and systems to improve your Healthcare Organization.

High performing health systems have powerful policies in place in order to deliver quality, safe and efficient medical care. Puzzleworks is experienced in assessing your organization's policies and procedures and in the development of novel and modified guidelines. Our consultants are skilled in the development of robust guidelines, policies and protocols in keeping with your organizations goals and the most current evidenced based medicine and will assist your organization with the implementation of these within your Healthcare System.

Puzzleworks Group offers prospective and retrospective Peer and Utilization review for general healthcare, automobile injury, workers' compensation and disability. We partner with providers, insurers, TPAs and healthcare groups to provide an unbiased review of your medical documentation to determine if the medical care provided or requested is in keeping with current evidence-based guidelines for appropriateness of care and medical necessity.  

Together our consultants have many decades of experience and expertise providing direct patient care and clinician education. Puzzleworks Group offers legal firms and attorneys expert witness services based on this experience. Our expert witness services encompass reviews of medical records for deviation from standards of care, preparation of reports for attorneys that delineate our findings, and depositions and court testimony as to the standards of care or deviation from accepted standards of care in the Pre-Hospital and Emergency Department settings.